Observations on Technical Writing, Knowledge Management, and Content Development amid life in Austin TX
Jennifer A Brown
Instructional Designer/Technical Communicator delivering accessible and re-useable knowledge and process content to improve workplace performance.
Essentially I eliminate the frustration of time lost in ramp-up and rework through creating and streamlining knowledge, process and training content. In other words, I like to get my hands dirty
with information to make other people's work lives easier. Member STC, ASTD.
If you don't, check out their blogs on extensive legal topics.
Nolo saved my credit score after I made the mistake of signing up for a limited time offer and then unable to get them to cancel it, and sending collections agencies after me. I wrote letters every time they sent me something, and they were all ignored. After using a variation of a form letter in their Credit Repair title, I had a letter of apology in a week, and my data at the credit report agencies restored under 60 days.
Nolo is a do-it-yourself legal book publisher that's been around since the 70s. Their titles focus on helping ordinary people understand their legal rights and responsibilities, tips on getting the action you need, and warning signs that you need to get a lawyer. The library is extensive, and covers many topics under employment, wills and estate planning, family law, non-profits, small business, patents and copyright, property and money, immigration law, rights and disputes, and real estate (including home improvement).
I highly, highly recommend their books, and having a blog to stay current is even better. You can get their books at most bookstores, but if you get on their mailing list, you can get discount offers directly through them (and they don't inundate you with spam, either). Basically, if it's a legal area of concern, and can impact your wallet, they have a book on it that can help better understand your rights, responsibilities, and what you need to know before entering into a legally binding agreement.
Their site is also chocked full of tips as well; this is a company that apparently doesn't feel pressed to squeeze a dime out of every tibdit; just browsing their site for different titles, I was nearly overwhelmed with all the information they included, from tips to articles. Now they've entered the blogosphere, with several blogs related to the topics of their catalog. They've been up for a while, so there is content to peruse. Do check them out.
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